Technology Info

Tech Tuesday presentations:

Understanding OneDrive, Q drive, and SharePoint - OneDrive and SharePoint


Loaner devices:

Fine Arts faculty & staff can borrow some devices for meetings and small instruction. See the technology available for loan


Security and identity control:

LastPass is now available through UConn for managing your passwords and accounts. Details and instructions for setting this up can be found here:

Two-Factor Authentication (2FA) is now required for accessing many UConn systems that use Single Sign On (NetID).  Add the Duo app to your smartphone. For more information about Duo 2FA, visit:


Tips & Tricks videos

Using Outlook on Windows

Outlook search on Windows

Using Outlook on Macs

Videoconference and Collaboration Technologies 

Connect with other UConn members (students, faculty, staff): WebEx

Faculty can use WebEx to hold virtual office hours, provide one-on-one or group sessions, break-out rooms, and participate in committee work.


Connecting to the UConn network from off-campus 

If you need to remotely access UConn network resources, such as the Q drive, you can connect via Cisco's AnyConnect virtual private networking (VPN) software. Please follow the instructions below to download and configure and connect to the UConn network.  Instructions for connecting to the UConn VPN


University ITS status and Help Center Information

If you are experiencing an issue, please first check the university IT System Status for any known issues affecting email, wireless network, HuskyCT, and UConn websites.

Also, visit the ITS Help Center website for support articles on popular topics

Other ways to contact ITS tech support: Email:, Live Chat on their webpage, and Phone: 6-4357  (6-HELP)

Please be aware of phishing  Know what to look for and how to react to suspicious emails. Visit for more information.


If you are experiencing any of the following issues and are unable to resolve them on your own, please contact the University ITS Help Center directly for assistance:

  • Email and calendar issues. Outlook client and Office 365 online.
  • Office 365 apps and Microsoft Office programs. Word, Excel, PowerPoint, etc.
  • NetID management. Activation, password reset, etc.
  • Telephone and voicemail.
  • Networking. Wireless access and wall jacks.
  • University-supported software applications. HuskyCT/Blackboard, Student Administration/Peoplesoft, Kuali Financial Systems, etc.
  • Centrally-controlled classrooms. Art 106, Art 107, DRMU 219A, DRMU 219B, BISH 006, BISH 007, BISH 136, BISH 146
  • Printing. Networked & office printers.

University IT Policies

Acceptable Use, Information Technology

Electronic (E-mail) Communication Policy

Please review all university IT policies here


Voicemail setup and access

Please visit the following website for instructions on setting up voicemail features or regaining access to your voicemail:

If unable to resolve the issue, please contact university ITS at

Setting up email on a mobile device

Please visit the following website for instructions on adding an email account to a mobile device:

If unable to resolve the issue, please contact university ITS at



Classroom AMX Touch Screen Panel System Instructions


Classroom Microphone Instructions